ATHE Level 4 Diploma In Business And Administrative Management

Programme Overview

The qualification in Business and Administrative Management at Level 4 has been developed to conform to the requirements of the RQF, to meet the requirements of employers, the needs of learners and our centres.

This qualification is not tied to any specific industry, but delivers the knowledge, understanding and skills that meet the needs of learners aspiring to roles in Business and Administrative Management in different sectors on a domestic and international platform.

We provide a flexible route for learners who have already achieved qualifications in Business and Administrative Management at a lower level and for learners who do not have management qualifications but have qualifications in other areas and/or prior experience the workplace.

The Diploma allows learners to acquire a range of knowledge and understanding and to develop some of the key skills required to work as an administrative manager. This is done through learning in a number of mandatory units together with a choice of optional units. Learners can select optional units in particular specialisms that are directly related to their current responsibilities or that meet a particular interest and support career development.

Programme Structure

The ATHE Level 4 Diploma in Business and Administrative Management consists of eight core mandatory and two optional units. There are no optional units in this qualification. To be awarded the ATHE Level 4 Diploma in Business Management learners must achieve a minimum of a Pass in all units.

• Total guided learning hours (GHL) is 480 hours
• Total qualification time (TQT) is 1200 hours
• Credit Value: 120 credits
• Mode of study: Online
• Duration: One year
• Fees: £4500

Programme Modules

Module Description

Fundamentals Of Administrative Management

This unit explores the role and function of administrative management in organisations and within the management profession. Learners will become familiar with the communication tools necessary for this business function and will examine the role of ICT in administrative management.

Learners who aspire to managerial positions in business and administration will develop the fundamental knowledge and understanding, and the analytical and evaluative skills necessary for such job roles.

Administrative System

This unit explores how a framework of systems can be used to improve the administrative performance of organisations. It examines the impact administration has on the organisation and the need for sound administrative policies and procedures to manage organisational activities.

Learners who aspire to design administrative systems, policies and procedures will develop the fundamental knowledge and understanding necessary for such job roles.

Managing Operations

The aim of this unit is to examine how operations support other service or manufacturing activities. Learners will explore how administration enables the effective management of operations across business functions, incorporating the management of the supply chain.

Learners who aspire to positions in operations management will develop the fundamental knowledge and understanding necessary for such job roles.

Managing Quality

This unit examines the role quality management plays in enhancing quality across all functional areas of a business. It also covers how administration plays an integral part in activities which lead to continuous quality enhancement in business organisations.

Learners who aspire to positions in quality management will develop the fundamental knowledge, understanding and analytical skills necessary for such job roles.

Personal Effectiveness

This unit explores the skills required for the effective management of people and how personal motivation links to effectiveness. It focuses on the skills managers should develop to solve problems, including disagreements and conflicts that occur in organisations.

The unit also examines the role of continuous professional development (CPD). Learners who aspire to manage individuals in organisations will develop the fundamental knowledge and understanding necessary for such job roles.

Managing People In Organisation

This unit examines management of individuals and teams in organisations. This takes account of individuals’ different approaches to work. It recognises that the greatest assets organisations possess are the people who work there, and that effective management of these people is the key to sustaining competitive advantage within a framework of organisational behaviour.

It also explores the impact ethical practice and social responsibility have on organisations and the individuals within them. Learners who aspire to positions in human resource management or aim to manage and lead teams will develop the fundamental knowledge and understanding necessary for such job roles.

Managing Information And Knowledge

This unit explores the relationship between data, information and knowledge, and the contribution information and knowledge management make to the success of organisations.

Learners who aspire to positions in information and knowledge management will develop the fundamental knowledge, understanding and skills necessary for such job roles.

Finance For Administrative Managers

This unit explores how financial information enables administrative managers to plan, control and make effective decisions. Learners who aspire to managerial positions in businesses will develop the fundamental financial and accounting knowledge, understanding and skills underpinning such job roles.

Marketing Intelligence

The aim of this unit is to enable learners to understand the purchase decision-making process and how market research techniques are used to contribute to the development of marketing plans.

This unit explores buyer behaviour and how this is influenced by a range of factors and situations. Learners will explore the marketing research process and assess the importance of different types of information.

The approach is practical and learners are required to prepare and present a research proposal, assess the reliability of market research findings, and use secondary sources of data.

Learners will then develop the skills needed to assess trends and carry out competitor analysis. Finally, Learners will consider customer relationship management and how to assess levels of customer satisfaction. The unit seeks to combine a sound theoretical framework with the development of useful business skills.

The E-Internet And E-Business

This unit gives learners an understanding of the internet and how e-business can be used in organisations. Learners are introduced to the scope of e-business and the benefits it offers to an organisation through the different business models. It develops sufficient understanding of internet technology for learners to appreciate the potential, and the limitations, of using the internet for business. The features of good website design are also covered.

Entry Criteria

For learners who have recently been in education or training the entry profile is likely to include one of following:

• A GCE Advanced level profile with achievement in 2 or more subjects supported by 5
  or more GCSEs at grades C and above other related level 3 subjects
• An Access to Higher Education Certificate delivered by an approved further education institute and validated by an Access Validating Agency
• Other equivalent international qualifications
• If English is not your first language, an IELTS score of 5.5 in each component is
  required. We also accept Anglia Examination, Cambridge Certificate (Academic)
  PTE.

Learners may also have relevant work experience. Mature learners may present a more varied profile of achievement that is likely to include relevant work experience (paid and/or unpaid) with levels of responsibility, participation and/or achievement of relevant professional qualifications. This may be used for recognition of prior learning (RPL).